Citizen Account Enrollment: Easy Enrollment Guide for the

ProgramCitizen Accountis one of the government initiatives in the Kingdom of Saudi Arabia that aims to provide financial support to low and middle-income families to face the economic burdens resulting from financial reforms. The program aims to enhance the economic stability of Saudi families by providing monthly financial assistance based on income level and family size.

Citizen Account Program Objectives:

• Mitigate the impact of economic reforms on Saudi families.
• Provide financial support to eligible categories in a fair and transparent manner.
• Improve the efficiency of government support and enhance financial awareness among citizens.

Beneficiary Categories of the Program:

• Low and middle-income Saudi families.
• Independent individuals who meet the eligibility criteria.
• Families headed by a Saudi woman or a person with special needs.

Citizen Account Program Enrollment Requirements

To enroll inCitizen Account Program, you must meet the following eligibility and entitlement requirements:

Eligibility Requirements:

• The applicant must be of Saudi nationality (except for the spouse of a citizen or holders of transit cards).
• Permanent residence in the Kingdom of Saudi Arabia.
• Not residing in government shelters or prisons.

Required Criteria for Obtaining Support:

• Total household income must not exceed the allowed limit.
• Number of family members and their ages (above or below 18 years).
• Data consistency with the relevant government authorities.

Categories Not Eligible for Enrollment:

• Those with high income exceeding the maximum allowed limit.
• Individuals who have not updated their data periodically.

Steps to Register in the Citizen Account Program

You can easily register in the program through its electronic portal by following these steps:

1. Access the official website:
   • Visitthe Citizen Account electronic portal.
2. Create a new account:
   • Enter personal information (ID number, date of birth, mobile number).
3. Complete the registration form:
   • Enter income data, number of family members, and bank account information.
4. Upload required documents:
   • Upload the required documents to verify eligibility.
5. Submit the application:
   • Verify the accuracy of the data and submit the application for review.

Required Documents for Citizen Account Registration

To ensure acceptance of the application, the following documents must be submitted:

• National ID(For the applicant and all family members).
• Proof of monthly income(Salary certificate or bank statement).
• Rental contract or electricity billTo prove residence.
• Proof of social status(Marriage or divorce certificate if available).

Citizen Account for Married, Divorced, and Widowed Individuals

Registration Requirements for Married Individuals:

• Provide spouse and children’s data with proof of shared residence.

Support Mechanism for Divorced and Widowed Individuals:

• Submit divorce or death certificate to receive independent support.

Adding Dependents to the Account:

• Required documents for dependents must be submitted with proof of kinship.

Citizen Account for Unemployed Individuals

How to Register for Unemployed:

• Must provide data proving no steady income for the applicant.

Required Documents:

• Submit a certificate proving employment status from social security.

Impact of Future Employment on Support:

• Data is updated upon securing new employment, which may affect support value.

Updating Data in the Citizen Account Program

Importance of Updating Data:

• To ensure continued receipt of support, information must be updated immediately upon any change.

How to Modify Personal Information:

• Enter the Citizen Account through the official website and update income, social status, or residence data.

When Should Data Be Updated?

• Upon income change, marriage, divorce, birth, or moving to new residence.

Checking Eligibility for Citizen Account

How to Check Eligibility:

• Enter the official website and use the ‘Check Eligibility’ service.

Reasons for Rejection:

• Mismatch between provided data and official authorities.
• Exceeding maximum income limit.
• Insufficient required documents.

How to Submit an Objection:

• Submit an objection through the electronic portal within 90 days of the eligibility result.

Citizen Account Payment Date

Payment Schedule:

• The support is disbursed on the 10th day of each Gregorian month.

How to Find Out the Deposit Date:

• Follow Citizen Account through social media or log into the personal account on the electronic portal.

Steps to Follow Payment Status:

• Visit the ‘Financial Payment Status’ page on the official website.

Citizen Account and Estimator Calculator

How to Use the Estimator Calculator:

• Enter the number of family members and monthly income to find out the approximate support value.

Eligibility Calculation Method:

• Based on the number of family members and their income level compared to eligibility criteria.

Factors Affecting the Support Amount:

• Change in number of family members, income level, other financial obligations.

Ways to Contact Citizen Account

You can contact the program through the following channels:

• Toll-free number:19912
• Electronic portal: ca.gov.sa
• Mobile Application:The Citizen Account application available for Android and iOS devices.

Frequently Asked Questions About Registering for Citizen Account

When will registration open?

• Registration opens periodically, and you can follow the official website to know the dates.

Can the application be modified after submission?

• Yes, modifications can be made before the eligibility results are announced.

How to object to support amounts?

• Submit an objection electronically through the electronic portal.

Conclusion

It is consideredCitizen Account programone of the most important support programs for Saudi families, and beneficiaries must ensure to register their data correctly and update it continuously to ensure the continuity of support. It is recommended to review the personal account regularly and follow the latest updates to ensure optimal benefit from the program.