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Masar Saudi Arabia Registration: How to Register on Masar Saudi

23 April 2026
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Masar Saudi Arabia Registration: How to Register on Masar Saudi

 

How to register on the Masar Saudi Arabia platformThe ‘Masar’ platform of Saudi Arabia is one of the leading government initiatives aimed at facilitating administrative processes for government employees within the Kingdom of Saudi Arabia. The platform provides a wide range of electronic services that help employees track promotions, submit complaints, and utilize job data in a smooth electronic manner. In this article, we will explain how to register on the Masar Saudi Arabia platform step by step.

What Is the Masar Saudi Arabia Platform?

Masar platform is an electronic portal launched by the Ministry of Human Resources and Social Development to provide comprehensive digital services to government employees. Services available through the platform include promotions, employee data registration, submitting complaint requests, and verifying qualifications and experience.

Target Categories for Using the Platform

The Masar platform is targeted at:

  • Government employees working in official entities.
  • Administrative employees covered by the Civil Service System.
  • Government entities that need to follow up on promotion and complaint processes.

Registration Requirements for Masar Platform

Before registering on the Masar platform, ensure the following basic requirements are available:

  • National Identity:The user must have a valid national identity.
  • Account in the ‘National Unified Access’ platform:As the platform relies on verifying the user’s identity through this portal.
  • Accurate personal information:Such as ID number, email address, and mobile phone number.

Steps to Register on the Masar Saudi Arabia Platform

To register on the Masar platform, carefully follow the following steps:

1. Enter the Official Website

  • Visit the official Masar platform website through the link:masar.sa

2. Select ‘new Registration’

  • On the homepage, click the ‘New Registration’ button to start the registration process.

3. Login via National Access

  • You will be redirected to the ‘Unified National Access’ portal.
  • Enter your account information in ‘Absher’ (ID number and password).
  • A verification code will be sent to your registered mobile number.

4. Entering Personal Information

  • After identity verification, enter the required information such as full name, email, phone number, and confirm details.

5. Confirming Registration

  • After entering the information, you will receive a confirmation message on your email.
  • Click the link in the message to activate your account.

How to Log in to the Masar Platform After Registration

After completing the registration successfully, you can log in to the platform through the following steps:

  • Visit the official website of the Masar platform.
  • Select ‘Login’.
  • Enter the ID number and password used in the ‘Absher’ platform.
  • Verify the account via the verification code sent to your mobile phone.

Main Services Available via the Masar Platform

The Masar platform provides several important services for government employees, the most prominent of which are:

  1. Promotion Service:
    • Follow available promotion announcements.
    • Apply for promotions electronically.
  2. Complaints Service:
    • Submit complaints requests electronically.
    • Follow the status of the request until a decision is issued.
  3. Follow Government Employee Data:
    • Update personal and professional information.
    • Viewing the service record.

What Is the Promotions Service on the Masar Platform?

  • A service aimed at facilitating the submission of promotion requests for government employees.
  • Ability to submit electronically and track the request status easily.

Steps to Apply for Promotions Through the Masar Platform

  • Log in to the Masar platform via the National Access.
  • Select the promotions service from the main menu.
  • Enter the required data such as the current rank and employment date.
  • Attach supporting documents such as evaluations and experiences.
  • Submit the request and follow up through the personal account.

Requirements for Applying for Promotions

  • Meeting the promotion conditions specified by the competent authority.
  • Providing the required documents and papers.
  • Achieving the required standards in job performance.

How to Follow up the Status of the Promotion Request

  • Log in to the personal account in the Masar platform.
  • Go to the requests section and track the request status.
  • Receive notifications upon approval or rejection.

Common Solutions During Registration

Users may face some issues while registering on the Masar platform. Here are the most common issues and their solutions:

  • Forgot password:It can be recovered through the ‘National Access’ portal via the ‘Forgot password’ option.
  • Not receiving verification code:Ensure the correctness of the mobile number registered in ‘Absher’.
  • Error in personal data:Check the accuracy of the information entered.

How to Maximize the Benefits of Masar Platform Services

To get the most out of Masar platform services, it is recommended to follow the following tips:

  • Follow regular platform updates to learn about new services.
  • Ensure personal data is updated regularly to avoid any future issues.
  • Contact technical support if you encounter any difficulties.

Frequently Asked Questions About Registration on Masar Platform

1. How long does it take to activate the account after registration?

  • Activation is immediate after identity verification through “National Access”.

2. Is registration on the platform free?

  • Yes, registration on Masar platform is completely free.

3. How can I contact platform support?

  • Through the unified number of the Ministry of Human Resources or through the email available on the website.

Conclusion

Registering on the Masar platform is a fundamental step for every government employee who wishes to follow their career path with ease and smoothly. By following the steps mentioned above, you can benefit from all the services provided by the platform.

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